Deal guide

Seven steps from offer to settlement

Who does what at each step, and what happens next.

  1. 1
    Offer

    A verified buyer makes an offer on a right, or orders at the rights holder’s published standard terms. Offers stay open for 14 days and either side can counter.

  2. 2
    Terms agreed

    After an offer is accepted, complete both legal profiles, select delivery versions, then generate and lock the formal contract.

  3. 3
    Signing

    Authorised signatories of both parties sign the formal contract online.

  4. 4
    Secure payment

    The buyer pays the licence fee through Stripe. Delivery begins after the verified payment callback.

  5. 5
    Delivery

    The rights holder delivers the master, subtitles and attachments locked before signing, using market-uploaded files or an authorised INDEX delivery. Private rights evidence is not automatically shared with the buyer.

  6. 6
    Acceptance

    Once all required items are in, the buyer has 10 days to review: download and check each item, or return it for fixes. An overdue review requires follow-up and is never accepted automatically.

  7. 7
    Settlement

    Explicit buyer acceptance issues the licence record and starts financial settlement using the contract-frozen fee and benefit policy. Payout progress follows settlement receipts.

Funds and disputes

Payment follows verified provider receipts, and settlement requires explicit buyer acceptance. Either party may raise a dispute under the contract; the applicable delivery and settlement are held while Operations reviews the evidence.

Screeners

Rights holders upload a screener file (MP4, H.264 recommended). Verified buyers who open it can play online for 14 days, with their organisation, email and date overlaid on the picture.

File specifications

Up to 20 GB per file, with resumable upload. Delivered files carry a SHA-256 checksum that buyers can verify after download. For masters above the limit, use a professional transfer service and provide the link.